At this time, UH ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, UH ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Allow up to 10 days for delivery within the continental United States. Additional shipping time could be required based on location of shipment. Orders placed before 12:00 PM EST will be processed and shipped within 24 hours of order placement. Orders that are placed after 12:00 PM EST will be processed and shipped within 48 hours of order placement.
One Year Limited Warranty for VED® PRO/CLASSIC (OTC) from mechanical failure resulting from defective parts and/or workmanship for one year from date of purchase and includes pump and cylinder.
Should any of the components listed fail to function properly, call the office for a warranty authorization and instructions. Warranty items must be shipped to the home office for investigation or repair before a replacement can be sent (as decided by Firma Medical at 800-771-9263).
The following restrictions apply:
Customer Return Policy
All PRP and Classic OTC VED’s have a 30 day return policy on systems that are unopened and purchased directly from Unysen Health. To qualify for a refund, you must complete the following steps:
In many instances, a problem can be corrected by adjusting the manner in which the product is used. A clinical specialist can provide “user tips” which often overcome mechanical difficulties encountered by the user. The return policy does not apply to any subsequent system purchase or components.
Please contact the vendor (e.g. store, pharmacy, doctor’s office) with regards to their particular refund and return policies.
Nutraceuticals- Return Policy
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Unysen health and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if UH believes that customer conduct violates applicable law or is harmful to the interests of UH and its subsidiaries. UH implements a No Return Policy for all of its nutraceuticals and supplements to comply with health and safety standards.
Note: The above Warranty and Return Policy is subject to change without notice.
Last updated August 15, 2016.
The information collection, use, and dissemination practices of UH .This policy applies to UH’s collection, use, storage and disclosure of information by UH on its (a) websites, including all its divisions, subsidiaries and related companies (collectively, the “Websites”), (b) on various third party websites, and (c) to UH’s other information collection, including the purchase of customer lists from third parties. UH is not responsible for the information collection or privacy practices of third party web sites or applications.
1.1 Survey, Registration, Sales or other Information:
UH collects information from individuals by various methods, including, but not limited to, when an individual voluntarily completes an UH survey, order form, or a registration page either online or offline, or by means of online or offline surveys, order forms, or registration pages operated by third parties (collectively, a “Survey”). (As used herein, “online” means using the Internet, including the Websites, and related technologies, and “offline” means by methods other than online, including in person, in the postal mail, using telephones and cell phones, and other similar means.) In the Surveys, UH or a third party (a “Third Party”) may ask an individual to provide various information to PLEASE NOTE:UH, which may include his or her name, email address, street address, zip code, telephone numbers (including cell phone numbers and carriers), birth date, gender, salary range, education and marital status, occupation, social security number, employment information, personal and online interests, and such other information as may requested from time to time (together, “Survey Information”). UH may also collect information concerning an individual from another source and uses that information in combination with information provided from this web site Completing the Surveys is completely voluntary, and individuals are under no obligation to provide Survey Information to UH or Third Party, but an individual may receive incentives from UH or a Third Party in exchange for providing Survey Information to UH.
1.2 Third Party:
List Information. UH retains the right to collect information from individuals when an individual provides information to a third party and UH subsequently purchases, licenses, or otherwise acquires the information from the third party (the “Seller”). Such purchased information may include, but is not limited to, an individual’s name, email address, street address, zip code, telephone numbers (including cell phone numbers and carriers), birth date, gender, salary range, education and marital status, occupation, industry of employment, personal and online interests, and such other information as the individual may have provided to the Seller (together, “Third Party List Information”). When acquiring Third Party List Information, UH seeks assurances from the Seller that the Seller has a right to transfer the Third Party List Information to UH and that the Seller has a right to provide offers from advertisers to the individuals whose personal information is included on the Seller’s list.
1.3 Other Information:
Now or in the future UH may obtain information from individuals which include (1) when an individual is making a claim for a prize or seeking to redeem an incentive offered by UH or by a third party, (2) when an individual requests assistance through UH’s customer service department, and (3) when an individual voluntarily subscribes to a UH service or newsletter (together, “Other Information”).
1.4 Cookies, Web bugs, and Other Info Collected Using Technology:
A cookie is a small amount of data stored on the hard drive of the individual’s computer that allows UH to identify the individual with his or her corresponding data that resides in UH’s database. You may read more about cookies at http://cookiecentral.com. Individuals who use the Websites need to accept cookies in order to use all of the features and functionality of the Websites.
(b) Web bugs:
A web bug is programming code that can be used to display an image on a web page (by using an programming function — see http://truste.org for more information), but can also be used to transfer an individual’s unique user identification (often in the form of a cookie) to a database and associate the individual with previously acquired information about an individual in a database. This allows UH to track certain web sites an individual visits online. Web bugs are used to determine products or services an individual may be interested in, and to track online behavioral habits for marketing purposes. For example, UH might place, with the consent of a third party website, a web bug on the third party’s website where fishing products are sold. When Joe, an individual listed in UH’s database, visits the fishing website, UH receives notice by means of the web bug that Joe visited the fishing site, and UH would then update Joe’s profile with the information that Joe is interested in fishing. UH may thereafter present offers of fishing related products and services to Joe. In addition to using web bugs on web pages, UH also uses web bugs in email messages sent to individuals listed in UH’s database.
(c) New Technology:
The use of technology on the Internet, including cookies and web bugs, is rapidly evolving, as is UH’s use of new and evolving technology. As a result, UH strongly encourages individuals to revisit this policy for any updates regarding its use of technology.
1.5 Outside Information:
UH may receive information about individuals from third parties or from other sources of information outside of UH including information located in public databases (“Outside Information”).
1.6 Individual Information:
As used herein, Individual Information means Survey Information, Third Party List Information, Other Information, Technology Information, and Outside Information, and any other information UH gathers or receives about individuals.
1.8 Credit Card Information:
UH may in certain cases collect credit card numbers and related information, such as the expiration date of the card (“Credit Card Information”) when an individual places an order from UH. When the Credit Card Information is submitted to UH, such information is encrypted and is protected with SSL encryption software. UH will use the Credit Card Information for purposes processing and completing the purchase transaction, and the Credit Card Information will be disclosed to third parties only as necessary to complete the purchase transaction.
1.9 Personally Identifiable Information:
1.10 Privacy of Your Health Information:
We understand that your health information is personal to you and we are committed to protecting information about you. However, we have no control over the information contained on a provider’s web site and in linking you to a provider’s web site, we do not warrant that any health information provided by you will be protected or treated in a manner complying with privacy laws including the Health Insurance Portability and Accountability Act of 1996, regulations enacted thereunder, or applicable state laws. UH expressly disclaims all liability for any wrongful disclosure of your health information by the provider.
1.11 HIPAA Compliant:
This website resource allows you to learn information related to certain health topics and find health service providers in your area by linking you to individual health service provider’s web sites. Due to the nature of this web site, UH cannot check or verify the accuracy of information contained on health service provider’s web sites. The inclusion of any link to such sites does not imply endorsement, sponsorship, or recommendation by UH of these sites. UH does not warrant the accuracy of information obtained from these web sites. You are advised to conduct your own thorough review of the health service provider (“provider”) prior to retaining or taking advice from that provider. Advice given and opinions expressed throughout providers’ sites are those of the provider, not of UH. UH expressly disclaims all liability for any actions taken or not taken by you based upon any or all advice given or any service provided by the provider to you.
1.12 Legal Advice:
Information provided on this web site is published as a free service. The material contained herein is provided for informational purposes only and is not intended to constitute legal advice. You should not use this information on this web site or the information on links from this site as a substitute for legal representation by a licensed attorney. We advise you to always seek the advice of a qualified licensed attorney prior to making any legal decisions or actions or with any questions you may have regarding a legal matter.
2.1 Discretion to Use Information:
THE COMPANY MAY USE INDIVIDUAL INFORMATION FOR ANY LEGALLY PERMISSIBLE PURPOSE IN COMPANY’S SOLE DISCRETION.The following paragraphs in Section 2 describe how UH currently uses Individual Information, but the UH may change or broaden its use at any time. As noted below, the UH may update this policy from time to time. UH may use Individual Information to provide promotional offers to individuals by means of email advertising, telephone marketing, direct mail marketing, online banner advertising, and package stuffers, among other possible uses.
UH uses Individual Information to provide promotional offers by email to individuals. UH may maintain separate email lists for different purposes. If email recipients wish to end their email subscription from a particular list, they need to follow the instructions at the end of each email message to unsubscribe from the particular list. To unsubscribe from all UH email lists, a person must send an email to firstname.lastname@example.org.
2.2(a) Solicited Email:
UH only sends email to individuals who it reasonably believes have agreed on the Websites to receive email from UH or to individuals who have agreed on third party websites to receive email from third parties such as UH. UH does not intend to send unsolicited email messages. As a result, statutes requiring certain formatting for unsolicited email are not applicable to UH’s email messages.
2.3 Targeted Advertising:
UH uses Individual Information to target advertising to an individual. When an individual is using the Internet, UH uses Technology Information (see also Section 2.5 below) to associate an individual with that person’s Individual Information, and UH attempts to show advertising for products and services in which the person has expressed an interest in the Surveys, indicated an interest by means of Technology Information, and otherwise. UH may, at its discretion, target advertising by using email, direct mail, telephones, cell phones, and other means of communication to provide promotional offers.
2.4 Direct Mail and Telemarketing:
UH uses Individual Information to advertise, directly or indirectly, to individuals using direct mail marketing or telemarketing using telephones and cell phones.
2.5 Use of Technology Information:
UH uses Technology Information (1) to match a person’s Survey Information and Third Party List Information to other categories of Individual Information to make and improve profiles of individuals, (2) to track a person’s online browsing habits on the Internet, (3) to determine which areas of UH’s web sites are most frequently visited. This information helps UH to better understand the online habits of individuals so that UH can target advertising and promotions to them.
2.6 Profiles of Individuals:
UH uses Individual Information to make a profile of an individual. A profile can be created by combining Survey Information and Third Party List Information with other sources of Individual Information such as information obtained from public databases.
2.7 Storage of Individual Information:
UH stores the Individual Information in a database on UH computers. Our computers have security measures (such as a firewall) in place to protect against the loss, misuse, and alteration of the information under UH’s control. Not withstanding such measures, UH cannot guarantee that its security measures will prevent UH computers from being illegally accessed, and the Individual Information on them stolen or altered
3.1 Sale or Transfer to Third Parties:
UH MAY SELL OR TRANSFER INDIVIDUAL INFORMATION TO THIRD PARTIES FOR ANY PURPOSE IN UH’S SOLE DISCRETION.
3.2 Order Fulfillment:
UH will transfer Individual Information to third parties when necessary to provide a product or service that a person orders from such third party while using UH web sites or when responding to offers provided by UH.
3.3 Legal Process:
UH may disclose Individual Information to respond to subpoenas, court orders, and other legal processes.
3.4 Summary Data:
UH may sell or transfer non-individualized information, such as summary or aggregated anonymous information about all persons or sub-groups of persons.
Individuals have access to their Individual Information collected to provide an opportunity for an individual to correct, amend, or delete such information. Please contact email@example.com to make such modifications as necessary.
4.1 Advertiser cookies and web bugs:
Now or in the future, advertising agencies, advertising networks, and other companies (together, “Advertisers”) who place advertisements on the Websites and on the Internet generally may use their own cookies, web bugs, and other technology to collect information about individuals. UH does not control Advertisers’ use of such technology and UH has no responsibility for the use of such technology to gather information about individuals.
The Websites and email messages sometimes contain hypertext links to the web sites of third parties. UH is not responsible for the privacy practices or the content of such other web sites. Linked web sites may contain links to web sites maintained by third parties. Such links are provided for your convenience and reference only. UH in some instances does not operate or control in any respect any information, software, products or services available on such third party web sites. The inclusion of a link to a web site does not imply any endorsement of the services or the site, its contents, or its sponsoring organization.
4.3 Affiliated Companies:
If you wish to discontinue receiving email messages from UH, you have several options:
(a) Unsubscribe from one email list:
To unsubscribe from a particular list, either (1) sending an email to firstname.lastname@example.org(2) follow the instructions in each promotional email message sent by UH.
(b) Unsubscribe from all email lists:
We reserve the right to add Individual Information to multiple lists maintained by UH. To globally unsubscribe from all of UH lists, send an email to email@example.com
For more information about protecting your privacy, you may wish to visit: www.ftc.gov